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ARCH RETAIL SYSTEMS

Company Overview

Spinnaker Software commenced marketing the suite of Arch Retail Management products during 2002. It implements, trains and supports integrated retail management solutions for both retail and wholesale operations. Spinnaker experienced exponential growth with customers using its software, and currently services in excess of 1,300 stores. Dedicated staff are supporting these stores through branches covering South Africa, Namibia and Botswana. Spinnaker has grown as a service provider further afield in Africa: Angola, Zimbabwe, Zambia, Tanzania, DRC, Malawi and Mozambique.

Hardware and first line software support is delivered via Spinnaker’s respective branches. Second line support is done through Spinnaker’s call centre based at head office in Cape Town. Furthermore, software assurance is managed by a strong technical team at head office.

Branch offices are located in Cape Town, Port Elizabeth, Durban, Midrand, Bloemfontein and Windhoek, whilst a technical representative is located in Gaborone.

Products

All products are developed in-house, through continuous feedback from the client base and inputs from internal product specialists.  The products are continuously upgraded to stay abreast of developments in a dynamic retail market place.

• Arch Retail (in-store retail system); 
• Arch Enterprise (head office merchandise management system); 
• Arch Mobile (mobile management capability on-the-floor);

• Arch Financial Integration (seamless flow of operational data to financial system);

·  Arch Fuel (integrated forecourt solution);

·  Arch Loyalty (Customer rewards system);

• Arch ESL (electronic shelf labels); 
• Arch Value Adds (integrated at POS):

-          EFT;

-          Virtual airtime;

-          Cash handling;

-          Loyalty/rewards system.

Services

• Consulting;
• Software Development;
• Implementation;
• Training;
• Software support and Hardware maintenance.

Business Philosophy

We do not have clients, we have business partners, where our integrated retail management solution ensures optimal operational efficiency and ultimately an increase in profitability.  Our slogan says it all: ‘ARCH PASSION YOUR EDGE’.   

Address
Gauteng – Cape Town – Bloemfontein – Durban – Port Elizabeth – Windhoek – Gaborone

Product/Service Categories
Transactional Analysis Software
Stock Replenishment Management
POS solution providers
POS software houses
POS hardware mnfrs
Forecourt - fuel POS systems
Enterprise resource planning software
Electronic Shelf Edge Labels
Card payment services @ POS
Barcode / label printers