Main Feature: Energy Savvy - Saving energy - a simple way to increase profits(PDF)
Feature Story: Consumer Research - Selling at a premium
Feature Story: Hot Beverages - The pharmacy in you tea aisle
Storewatch: Italian Hyper in middlemarket town
Delight your Customers: There will always be someone who rains on your parade
Consumers & the law: Happy returns
Another Opinion: SA poultry crisis - who is to blame and what should be done?
S&R/Field Agent Barometer: Presentation, service, pricing and availability
What's new? All the latest products, new variants and packaging changes
On Promotion: Promoting special days