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Issue: Issue 8 2019

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Downloadable Feature Stories

Main Feature: Refrigeration - The refrigeration landscape is constantly changing, and retailers all over the world are hard-pressed to keep up with new demands(PDF)

Feature Story: Online Delivery - Free delivery has previously been the most powerful drawcard to attract customers to online stores

Feature Story: Global Trends in Store Formats - Hippo Zourides discusses how the pace of change and format evolution is now gathering speed

Feature Story: Floor & shelf space planning - Commercialising the shelf should be a business priority for all retailers

Feature Story: E-commerce - When it come to e-commerce, Africa is where China was 20 years ago

Delight your customers: Getting through the Maze of Motivation

Storewatch: Italy's Coop Liguria focuses on local culture

USA news - Key grocery trends in the USA

Viewpoint - Big business can improve the lives of SA women

Disloyalty - Nielsen research

Tackling Waste - Food waste - are you doing your share?

Xmas & Technology - How brick-and-mortar stores can drive Xmas sales in this digital age

Other Features (not available for online viewing)