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Issue: Issue 9 2020

**NEW**   Download full PDF version of Magazine issue  

Downloadable Feature Stories

Main Feature: Excavating Silence -GG Alcock investigates the immigrant Kasi spazarettes(PDF)

Storewatch: Up-to-Date Powertrade keeps their customers happy

Delight your Customers: Is delighting your customers enough?

Research: Consumers Spending

Red Meat Industry Awards: The country's best butcheries

E-Commerce: Robots doing your shopping

Research: FMCG Online - Online FMCG shopping leapfrogs five years amidst Covid-19 pandemic

Other Features (not available for online viewing)