A July 2018 Eighty20 report found that the average South African consumer is subscribed to as many as nine different rewards programmes, covering retail, petrol, and banking, among other sectors.

For the most part, it has been a dismal year for South African retailers; elevated household debt, higher fuel prices and an increase in value-added tax squeezed consumer spending. However, Ackermans, South Africa’s longest standing value retailer, performed well over 2018 reporting growth of just over 10% which is three times more than the industry benchmark.

Consulta has released its latest South African Customer Satisfaction Index (SAcsi) for supermarkets, looking at the overall level of customer satisfaction at South Africa’s big five supermarket brands – Woolworths, Pick n Pay, Spar, Checkers and Shoprite.

Nielsen has launched its 2019 Changing Consumer Prosperity Report which highlights how global consumers think and feel about their financial situation and reveals that when it comes to feeling prosperous, mindset matters more than income.

Following a complaint to the advertising watchdog, Checkers admitted that the water in the food range that Ramsay and his eldest daughter Matilda developed for children did not contain protein - despite packaging stating it did.

The South African Meat Processors Association (SAMPA) has donated R1 million towards the activities of Stellenbosch University’s Centre for Food Safety. The funding will support ongoing endeavours related to food safety research at Stellenbosch University. The Centre aims to support the local food industry as a whole and was established in November 2018.

Among those celebrating Valentine’s Day this year, the majority of shoppers (68%) are planning to eat at home, according to new shopper insights from research charity IGD.

Restrictions on the export of South African processed meat products have been relaxed by some trade partners who halted imports following the outbreak of foot and mouth disease in Limpopo, the department of Agriculture, Forestry and Fisheries said on Monday 4th February 2019.

When you’re delivering food to the nation’s doorstep you rack up a lot of data and really get to know what people like and even dislike. This is exactly what the Uber Eats FoodCast is, a snapshot of popular food items.

Professional services group Deloitte has published its annual Global Powers of Retail report for 2019, ranking the 250 biggest retail groups across the world – including four from South Africa.

South Africans are set to spend over R200bn this festive season, with an average of nearly R6 000 each, a recent survey has found.

Ipsos has released the results of a new survey measuring the influence that brands have on South Africans.