Developing sustainability and competitiveness in the post-pandemic retail landscape

Prepare for a New Era of Digital Retail

With the global pandemic acting as an accelerant, digital transformation across retail verticals has gained new momentum, seeing a rapid adoption of digital technology within the sector.

According to a 2021 research report released by PWC, people affected by the pandemic are driving a “historic and dramatic shift in consumer behaviour”. The consulting firm reports a strong shift to online shopping as people were first confined by lockdowns, and then many continued to work from home.

Another significant finding from the report is that consumers are not likely to go back to their old ways of shopping once the pandemic is over.

Online sales in South Africa grew by 66% in 2020 to more than $1.8 billion (ZAR30 billion). This means that retailers have no choice but to reimagine the functionality of stores and tap into digital tools to stay relevant for the ‘new normal-customer’.

Join us at the 4th Digital Retail Africa where key retail industry players will meet to uncover the blueprints for success from the industry’s top movers and shakers.

You will be able to engage with technology best-practice leaders on how to transform your retail business through the adoption of proven digital technology solutions.